Frequently asked questions

Are you a confidential writing company?
When placing an order at, customers need to provide us with the following details: name, email, and phone number. They are needed to keep you informed about the progress and other order-related details. Keep in mind that our managers may contact you not only by email or by phone (the number is indicated on the website). If you see another number, this means that the caller doesn’t relate to even if they say that they are representatives of our support team. You should also remember that doesn’t ask you to provide banking information during phone calls. Card details should be inserted only in the billing form when placing an order on our website. When the payment passes successfully, you’ll receive a confirmation message both by email and personal account. To ensure your safety, we utilize reliable encryption networks and never keep the personal information that is no longer necessary. If you want to learn more about our security measures, head to the Privacy Policy section.
Is it ethical to order academic assignments online?
The works we deliver can be used as sources of ideas for your research or better understand a particular subject. You can also use them for citing directly but don’t forget to reference everything properly. However, to remain on the safe side, we recommend checking the policies of your educational institution. Learn more about what they consider plagiarism or paraphrasing before placing an order at Remember, no one is able to make a more informed academic decision concerning your assignment but you.
Can I order multiple-choice tests and other similar assignments at
No, we don’t complete any assignments that involve tests and exams, not depending on whether they are taken online or offline. We believe that every student is responsible for passing exams and we can only help them to prepare for the best performance. In addition, it is quite difficult to evaluate how much work a writer does when completing multiple-choice tests. We want to remind you that you shouldn’t share any personal details, as well as login information with the writers, because we don’t bear any responsibility if the information is used in an unlawful way. If you have requested such an assignment, we will immediately cancel the order and return the money.
Will my assignment be original?
We write every assignment from scratch, so you can be sure that it is original. Before delivering it, we conduct several plagiarism checks, both manually and on a computer. We have created our own software that is able to indicate copied not only parts but also paraphrased ones. One of the biggest advantages of our software is that compared to popular plagiarism checkers like Turnitin, we don’t report to any databases, so your work is never kept in open access.
What is the standard format of assignments that you complete?
All the papers that we create come in a common format: 275 words per page, 1-inch margins, double-spaced, 12 pt. Arial or Times New Roman font. But we are always ready to change the settings. If you have specific requirements, indicate them when placing an order. Our writers are well familiar with all formatting styles (including MLA, Chicago, and APA) and can apply their guidelines with ease.
Who will be working on my paper?
There are hundreds of writers working for, and all of them have academic degrees in a large number of disciplines. Thanks to this fact, we always assign a writer that fits your order to the maximum. Before being hired, we carefully evaluate every candidate and make sure that he or she meets the following criteria:
  • Academic degree and writing experience
  • Outstanding English skills proven by results of our test
  • Flawless writing skills
How to make an order?

We want your experience with to be smooth and positive. That is why to place an order you need to spend not more than a few minutes of your time. Below we have described the steps you should take in order to get a perfectly written assignment.

  1. Complete the order form
    Don’t forget to give as many details as possible and leave extra information in the comment box. If you have any doubts or questions, read clarifications beside each of the fields or contact our managers. This will help to create the most accurate and specific request.
  2. Conduct a payment
    When the order form is filled, you’ll need to choose a payment method and conduct a payment. Then you will be redirected to a personal account to see the current completion status and other details. Via the personal page, you can communicate with our managers and assigned writers.
  3. We assign a writer
    Our experienced managers will choose a writer who possesses the most relevant skills and knowledge in your discipline and subject. If the assignment requires any specific literature or programs, don’t forget to mention it when placing the order.
  4. The paper is completed
    When your essay is written, you receive it in a PDF format at a personal account. Remember that the document is available for preview and can be downloaded once you press the Approve button. If you notice mistakes or imperfections, feel free to contact us and request a revision. For more details about this option, read our Revision Policy. Remember, we will never leave you unsatisfied with the order and will change it until you agree that it is the best paper you have ever seen!

As you see, the process of ordering a paper is very simple, even if you have never done it before.

How should I pay for a paper? Are these transactions safe?
We cooperate only with reliable and secure banking systems with a solid international reputation. That is why when conducting a payment at, you don’t have to worry about a thing. When the order form is filled, you are redirected to the payment page. Then you only need to indicate your banking details and finalize the payment procedure. Usually, it takes not more than a few minutes until we receive the funds.
What is a complex paper?
Unlike a regular paper, a complex one means that it requires advanced skills and knowledge. They also take extra time to complete, which reflects on the final price of the assignment. Here are the disciplines which are considered complex: architecture, accounting, computer science, chemistry, statistics, mathematics, biology, and engineering. When placing an order for these disciplines, be ready to pay an extra fee for complexity. When your order lands in the Other category, the request is evaluated by our managers, and they decide whether you should pay a complexity fee or not. However, our prices are so affordable that you won’t notice any differences.
Can I select a certain author?
If you are a regular customer, you can request the author who has worked on your previous assignments. To do that, simply choose the Request Author feature in the order form and indicate a specific writer. However, be ready that at the moment of leaving the order, this writer might be busy. In such a case, you will be assigned to an author with the necessary skills and experience.
Can the writer’s category be changed?
We regularly evaluate our authors to make sure that the quality of provided services remains top-notch. We also change the list of Advanced writers based on their performance and reviews. Thanks to a unique ranking system, we are able to assign you the most skilled author. That is why every writer's category may change from time to time, for example, from Best of the Month to Advanced, from Regular to Best Available, and so on. When an order is completed, the writer’s ranking is changed. This influences the category directly.
Is there a chance that you will complete my paper in advance?
If for some reason you need the assignment earlier than you have indicated, contact our managers as soon as possible. We will track progress and check whether it is possible to speed up the process. If it is possible, be ready to pay an urgency fee.
How will I get my essay?
Once the writer finishes your order, you’ll receive a notification either on a personal account or email. But if the deadline is really close, we recommend monitoring the paper’s progress to download it right after completion. You can also request a phone call reminder from our managers.
Can I cancel the order?
If you decide to cancel an order that has already been placed and paid for, contact our managers. Every situation is individual and requires a personalized approach. Remember that you will get only a partial refund in some cases (for example, if the author is already working on the assignment). For more information about refunds in refusal cases, head to the Refund Policy page on our website.
Your writer failed to complete the paper before the deadline. What to do?
If such a situation took place, contact our managers immediately by sending a message via a personal account or live chat. You can also give us a call. Our managers will examine the request and give instructions about what to do next. In some cases, students may indicate wrong email addresses or forget to check Spam folders, so they miss the delivery notification. There are also cases when writers ask students a certain question and can’t continue working on the order without the answer. We will explain what is happening with the order and will offer the most suitable solution.
phone us
Toll-free phone us: +18774040335 Mon 12:00 a.m. - Sat 08:00 p.m.